Are You a Knoxville Area Business Frustrated With The Lack Of Responsiveness And Slow Service From Your Current IT Company?

Give us a call and discover how great local IT services and computer support can be!

Business Owners, Call Now For Immediate Support: 865-693-0900

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Managed Services Let us give you the peace of mind you deserve.
Cloud Computing You will never worry about losing your data.
Hourly IT Services Our tech support is absolutely unbeatable.
Data Backup & Recovery You'll always be able to access your data quickly.

Call Us Today At 865-693-0900

4 Reasons to Trust Pratt Computing Technologies
to Support Your Computer Network

1

We have been providing tech support to Knoxville area businesses since 1985, over 30 years of providing tech support and over 30 years of perfecting our tech support system. Because of that, many of our client relationships are measured in Decades.

2

Are you frustrated with the lack of communication with your current IT Support Provider? Over the years one of the biggest complaints I have heard from people is the lack of communication with their IT support provider. In our hiring process communication and “people” skills are as important as technical knowledge and experience so you will not get a bunch of techno-mumbo-jumbo from our employees.

3

Are you concerned about the slow response time and respect you get from your current provider? For the clients on Pratt Tech-Advantage we respond to any issue within 60 minutes, whether from a phone call, email to our helpdesk or discovered through our 7 X 24 X 365 monitoring.

4

We are a Certified Microsoft Partner and have been for around more than 30 years. So what does that mean for you? Microsoft has strict requirements, including employee certifications to become and remain a Certified Partner. But this relationship also gives us access to ongoing technical training on Microsoft products and access to product engineers in extreme situations.

Our Services

Managed Services

We’ll manage all of your IT services for a flat-rate fee.

Cloud Computing

Our solutions are fully scalable and available for a flat-rate fee.

Hourly IT Services

We can help with all of your everyday hourly IT needs.

Data Backup & Recovery

Prevent the unexpected from ruining your company.

Pratt Computing Technologies: trusted computer support for businesses throughout Knoxville and East Tennessee – Let us help you today!

Maybe you’re concerned with the current rising costs of your IT services, or maybe you are just running short on time because of your expanding business and need to hand over the reins of some services to someone else. Whatever your reason, we can help you with quality IT services today.

Your business can save money and time today with Pratt Computing Technologies’s managed services, network solutions, IT support and more.

FIND OUT MORE

See what other business owners are saying about us…

We always feel like we are their most important customer

We have relied on Pratt Computing Technologies for all of our technical support since early 2014. When I consider all the benefits of working with Pratt Computing, it is hard to determine what the biggest benefit is, however, the connection of our phones and computers between our two locations and maintaining the connection has been extremely beneficial.

Response time was an issue with our previous tech support provider, so we have enjoyed Pratt Computing’s fast response times and the fact that they are willing to have more than one set of eyes on any problem we may have.

Pratt Computing has been very loyal and dedicated to our business. We have been a priority to them and always feel like we are their most important customer.

Christy Robson Office Manager
Ridenour and Ridenour Law Firm

The techs are friendly, easy to talk to, know what they are doing and are quick to respond to and fix problems.

Fountain City Finance is a financial institution that specializes in home mortgages. Technology is very important to our business so we had to do something when saw how much our technology was a piece-meal configuration that was old and slow. Pratt Computing came in, listened to what we wanted, made recommendations in plain English which was easy to understand and then completely upgraded our network. Now our technology helps us provide better service to our customers since it is much faster and everything is very uniform and flows together. Pratt Computing Technologies has also provided exceptional on-going support. The techs are friendly, easy to talk to, know what they are doing and are quick to respond to and fix problems. If we have a problem, we are able to quickly talk to someone and get it resolved. They are a great company and would highly recommend them to anyone.

Daryl DeCosta Vice President
Fountain City Finance

This upgrade has enabled our employees to work much more efficiently and faster

The staff at Pratt Computing Technologies has consistently proven to be very knowledgeable and responsive.  We have been especially pleased with their ability to help us make the right technology decisions and not implement unnecessary expensive changes.  Through the products and services, they provide, they have kept our infrastructure very stable. Pratt Computing recently upgraded our computers and software which included moving our email to Office 365.  This upgrade has enabled our employees to work much more efficiently and faster. We highly recommend Pratt Computing Technologies.

Tech support, managed services, Office365, Backup and Disaster Recovery for Knoxville Attorneys Farrell A. Levy Partner
McDonald, Levy and Taylor

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